Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
These Terms and Conditions govern your use of egy1store.com Site and the egy1store.com Services.
Copy Rights
All other rights, including copyright, in this website are owned by egy1store.com. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non commercial use is prohibited without the permission of egy1store.com. You may not modify, distribute or repost something on this website for any purpose.
Products
1.1 All products as depicted on this website (as may be varied from time to time) are available in every city of the respective country under which the product is displayed. Certain product ranges are available in selected delivery areas only and such information is given in the respective product pages.
1.2 All products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute with a product of equivalent value and quality, if the same is unavailable after order confirmation notification.
1.3 In the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and refund your payment in full no later than 1 – 2 business days after the intended delivery date or date of communication about the same, whichever is later.
1.4 A few products may not be available for same day delivery or other special delivery services. Such information is given in the respective product pages
Prices
2.1 Prices listed within the egy1store.com Service are valid for a maximum of 14 days of submitting your order.
2.2 In the event that egy1store.com is mistakenly listed at an incorrect price, we reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. egy1store.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
If your credit card has already been charged for the purchase and your order is cancelled, egy1store.com shall issue a credit to your credit card account in the amount of the incorrect price.
Orders / Payment
3.1 While to checkout (place the order), you will be required to provide us with a few personal details, including the phone number and/or email id, along with those of the intended recipient and all necessary payment details.
3.2 We accept payment by Credit Cards, Cash on Delivery , Fawry , Vodafone Cash
3.3 By clicking on the ‘place order’ button at the end of the order process, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions appearing anywhere on the egy1store.com site.
3.4 Submitting your order is subject to our acceptance of this offer. We will send an email confirmation of your order details to advise that we are processing your order via the email address you provide. We will not consider ourselves bound by a contract with you until we have issued this email confirmation.
Delivery
4.1 Selected products may not be available for delivery to certain localities. We try our best to provide with such information either on the respective product page, during checkout or will communicate you after you place your order.
4.2 We do not recommend courier deliveries to hospitals or funerals.
4.3 Shipping Methods – If you wish a delivery to be made within a specific time period, you can choose the respective shipping method shown on the respective product page. Please note that some shipping methods are subject to availability and that at certain times of the year the charges for the service may vary. The information and the available shipping methods is always provided on the respective product pages when you place your order.
4.4 Deliveries via courier services cannot be delivered at specific times. All orders will be delivered during the working day between 10am to 9pm (in the recipient time zone) during normal days (exceptions are such high gifting days like Valentine’s day, Mother’s day, etc during which deliveries can happen beyond this time range).
4.5 To avoid problems or delays with delivery, please ensure that you have provided with the full address details, including accurate postcode of the recipient and telephone number so that it would be easy for our delivery services to locate them.
It would also be very helpful if you provide us with your daytime contact telephone number or e-mail address so that we can notify you in the event that any delivery problems are encountered.
4.6 Certain products cannot be delivered on a specific delivery date, but will be delivered during a delivery period (for eg., delivery in 2-4 business days or 3-7 business days, etc.). The time it takes for such products to be delivered is shown on the respective product page near the shipping method area. Please contact our customer service for any questions you may have about delivery dates for such products.
4.7 In the case of delivery to certain locations, where a third party is involved, such as offices, hospitals, Funeral Directors, airports, hotels, ships and other business locations, the signature of any person authorised to accept delivery on behalf of the organisation shall be accepted as proof of delivery to your chosen recipient.
4.8 Please be aware that the carrier will deliver the goods to the address provided in good faith and we cannot accept responsibility if the intended recipient is no longer at that address and the receiver refuses or fails to return the items
4.9 Please note that where the carrier is unable to find someone to accept delivery, or unable to leave the delivery in a secure location, they will leave a card at the address for the recipient to make contact and re-arrange delivery. If the recipient fails to make contact in good time we reserve the right to charge for re-delivery to that or an alternative address.
4.10 Please note that if you order a number of items for delivery to the same address, they may be despatched separately and we cannot guarantee delivery on the same day/time.
4.11 We shall not be liable for any failure to perform in our obligations where such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service.
Cancellation
If, for any reason, you wish to change or cancel your order you can do so by calling
0201060002228 or Whats-app us from here
Or email us at: hello@egy1store.com
Or Chat with our agent online Click to Chat Now
Such requests for cancellation/amendment are processed subject to the request before cut-off time (the time before which the order is processed/prepared).
5.1 We regret that you may not cancel an order once your order is shipped/dispatched.
5.2 You are entitled to cancel any payment at any time where fraudulent use has been made of your credit or debit card by another person not acting on behalf of you or as your agent and to be re-credited by us to the extent that such sums are not reimbursed by the card issuer in such circumstances.
General
6.1 We reserve the right to supplement and amend the Terms and Conditions on which you are permitted access to the egy1store.com site and/or the egy1store.com Services from time to time. ]
We will post any changes on the egy1store.com. site and it is your responsibility as a customer to review the Terms and Conditions on each occasion you access the egy1store.com Services or egy1store.com site.
Changes will be effective five (5) hours after the posting of any such change and all subsequent dealings between you and us shall be on the new terms and conditions.
6.2 These Terms and Conditions shall be deemed to include all other notices, policies, disclaimers and other terms contained in the egy1store.com site, provided that in the event of a conflict between any such other notices, policies, disclaimers and other terms, these Terms and Conditions shall prevail. If any of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
6.3 We will only use the personal data (of you and of the recipient) provided by you for the purpose of fulfilling our obligations under these Terms and Conditions and as stated in our Privacy Policy.
6.4 A person who is not a party to the agreement between you and us has no rights to enforce any of the Terms and Conditions.
My Account
7.1 To register with any of the egy1store.com Services, you must be over eighteen years of age.
7.2 You must keep Your password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us immediately. Please use our Forgot Password service if you have forgot the same.
7.3 If egy1store.com has a reason to believe that there is likely to be a breach of security or misuse of the Service or site, we may require you to change your password, or may suspend the use of our Service.
7.4 You must ensure that the details you provide on registration or at any time are correct and complete.
7.5 You must inform us immediately of any changes to the information that you provided when registering by updating your personal details. You can update the details you have given us at any time by going to the ‘Edit Profile’ section of the ‘My Account’ area of the website. This will ensure that the Service we provide is accurate and up to date. Please also visit this page OR email us if any of the information that we hold about you is incorrect or needs updating, or if you want us to delete any personal information.
7.6 Use of the Service is intended to assist with purchases to be made via the site. The Service must not be used for the following purposes:
Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
Gaining unauthorized access to other computer systems.
Interfering with any other person’s use or enjoyment of the Site.
7.7 egy1store.com reserves the right to refuse to post material on the Site, or to remove material already posted on the Site.
7.8 These Terms and Conditions operate in conjunction with general Terms & Conditions of the Site governing overall use and order placement. We are committed to protecting your privacy, further information is contained within our Privacy Policy.
7.9 If you have any queries please contact us
